Tank Use FAQs

  • add How do I connect my tank?

    • Use only in compliance with applicable codes.
    • Read and follow manufacturer’s instructions.
    • Consult manufacturer’s instructions concerning the cylinder connection provided with your appliance.
    • Be sure regulator vent is not pointing up.
    • Turn off all valves on the appliance.
    • To Connect (see illustrations below):
      • Attach Appliance Connector (1) or (2) to Cylinder Valve (3)
      • If Connector (1), turn counter clockwise. Tighten with wrench.
      • If Connector (2), turn clockwise. Hand tighten.
      • Test for leaks: Open cylinder valve. Apply soapy water to all areas marked “X”. If bubbles appear in any location there is a leak. Close valve immediately, reconnect and test again for leaks. Proceed when no bubbles are visible.
      • Never check for leaks with a match or open flame.
    • Light appliance(s) following manufacturer's instructions.
    • When appliance is not in use, keep cylinder valve closed.
    Blue Rhino Tank Connection      Blue Rhino Tank Connection
     
     

    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How do I start my gas grill?

    Having trouble lighting your grill? Watch this video for some tips.
     

     

    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add Turning Off Your Tank

    Here are some important safety steps to remember the next time you finish grilling or need to switch out a tank.
     

     


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add What do I do about a frozen-up tank?

    Propane tanks can show signs of ice while in use. Sometimes tanks sweat when the regulator is feeding the propane too quickly, or if there is a high level of humidity. That moisture can ice up in some situations.

    In extreme cold, a tank can also “freeze up” to the point that the liquid propane inside isn’t boiling and making enough vapor to feed the appliance.

    Here are a few tips that should help:

    • Keep several extra full tanks on hand
    • Consider switching tanks out when you use 1/4 or so of the propane
    • Keep tanks in the sun or in a warm area (but not indoors)
    • Don't allow snow or anything to build up around the tank
    • Don’t cover the tank with a blanket or pour water over it
    • Turn your grill or appliance down as much as possible


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How Much Gas Do You Have Left?

     


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add So how am I supposed to turn on this new OPD thing?

    When using the OPD valve with the excess flow device or check valve, it is better to light a grill by starting with all of the valves turned off. Then turn the triangular hand wheel one complete (360 degree) turn, then turn the appliance to the "ON" or "LIGHT" position and light up. From here you can adjust slowly for a higher flame.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add What is the normal pressure of propane from tank to appliance?

    The appliance regulator will typically reduce the tank to anywhere from 1/2 psi to about 2 psi, depending on the size of the appliance and its BTU rating. Regulators are rated according to use. Usually, you can find the rated pressure on the side of the appliance regulator.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add Does the outside temperature have any effect on pressure?

    According to NFPA 58, for a tank with 20 pounds of gas, at:

    • 70 degrees F - the pressure would be about 145 psi.
    • 90 degrees F - approximately 180 psi.
    • 105 degrees F - approximately 235 psi.
    • 130 degrees F - approximately 315 psi.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add What is the length that the "nipple" inside the regulator (onto a tank) must be to push back the check valve inside the valve?

    According to the Compressed Gas Association (CGA) Pamphlet V-1, the "nipple" may vary in length from 1.087 inches to 0.884 inches.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How long does the average tank last?

    It depends on how much demand is placed on the tank by the appliance. Propane contains approximately 91,000 BTU's per gallon. If a consumer uses a propane tank to supply a grill that placed a 30,000 BTU per hour demand on the tank, a tank that has 3 gallons in it would last for about 9.1 hours. Variances in the weather as well as the rate of demand placed on the tank (such as operating the grill at demand levels above or below 30,000 BTU's) would either reduce or increase this time.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How many BTUs per hour can I expect from a tank?

    BTUs per hour is a rating associated with an appliance. For example, on an outdoor grill, the "higher" the setting of the grill burner knobs, the greater the demand in BTUs per hour on the cylinder. The "lower" the setting on the burner knobs, the lower the demand in BTU's per hour. A single gallon of propane should last approximately 3 hours if the demand is 30,000 BTUs per hour. It should last approximately 4.5 hours if the demand were reduced to 20,000 BTUs per hour.


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add What is the average pressure from the tank to a grill? Or what is the operating pressure for the average grill?

    The pressure within the tank is dependent upon the ambient temperature of the propane within the tank. Typically, on a 70 F day, the propane may have a pressure of approximately 145 psi. To help ensure safe operation of the appliance burner(s), a regulator is provided at the inlet to the appliance to maintain a steady pressure of about 2 psi to the burner(s).


    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How does propane help me in periods of severe weather?

    During periods of inclement weather when there is a possibility of power failures, propane fueled heaters and grills can ensure you have a reliable source of heat and cooking. Demand for our product spikes after storms strike, so if a storm approaches, check to make sure you have enough propane on hand. Plus, don’t forget to be prepared for severe weather with these items:

    • Fresh water and non-perishable, refrigerated food for at least three days
    • Flashlights, lanterns, and extra batteries or fuel
    • Portable stove and fuel
    • First aid kit and medicines
    • Special items for babies, elderly, pets
    • Sleeping bags, pillows, airbeds, and manual or battery powered pump
    • Raingear and sturdy footweater
    • Tools for simple repais
    • Charged cell phone
    • Battery powered radio or TV
    • Cash for three days
    • Working car with full tank of gas

    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add My tank has a special “Quick Disconnect” valve. Does Blue Rhino offer these?

    Because grill manufacturers no longer make grills with QDC connections, cylinder valve manufacturers are following suit. As a result, QDC valves are increasingly rare and therefore difficult for cylinder exchange providers to obtain. However, you can get a special adapter for your grill. Please contact your grill manufacturer or check the grill department.

    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add Where is the OPD?

    The OPD is located inside the tank. A specially calibrated float activates to stop the flow of gas into the tank before an unsafe fill level is reached. Valves with triangular shaped handwheels are OK.

    >For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

  • add How do I recycle my tank?

    If you have a gas grill propane tank that you no longer need and would like to recycle it, write "RECYCLE" on the tank and take it to any Blue Rhino location. Blue Rhino will collect the tank and refurbish it if possible. If the tank does not meet our safety and quality standards, we will recycle the tank.

  • add I'm getting ready to use my turkey fryer. Are there any safety steps I should keep in mind?

    The NFPA (The National Fire Protection Association) does not recommend frying turkeys in oil due to the potential for fire and burn injuries. Should you decide to fry your turkey anyway, please exercise extreme caution and follow all safety tips from the turkey fryer manufacturer.

    Meanwhile, here are some additional safety tips to consider.

    • Use only for intended purpose. Consult owner's manual.
    • For outdoor use only. Never use inside an enclosed area (patio, garage, etc.) or under overhang of a house or building.
    • Only use cooker on a level stable surface and away from any combustible materials (wood rails, wood decks, dry grass, leaves, shrubs, etc.).
    • Never use near gasoline or other flammable vapors or liquids.
    • Never use cooker on an asphalt (black top) surface.
    • Never leave cooker unattended. Constant supervision is necessary when in use and until cooker has cooled.
    • Always keep children and pets away from cooker when in use and until unit has cooled completely.
    • Always follow manufacturer's instructions for operation. Consult owner's manual.
    • Always keep hands, hair, face and clothing away from cooker and cooking pot.
    • Never move cooker when in use.
    • Do not operate while raining. If it starts raining while fryer is in use, cover cooking pot immediately and turn appliance OFF.
    • Never touch hot surfaces. Always wear cooking mitts and shoes while operating cooker.
    • Thoroughly thaw and towel dry food such as turkey or chicken before placing it in the pot.
    • Lower items into the hot oil VERY SLOWLY.
    • Use only a high quality stainless steel cooking pot that is sized for your cooker. Never use glassware, plastic or ceramic pots.
    • Cook turkeys only in pots designed for cooking turkeys.
    • Be careful when removing food from pot to avoid the possibility of severe burns.
    • Always allow hot water or oil to cool completely before moving cooker to avoid the possibility of severe burns.
    • To determine the maximum oil fill level on a pot that does not contain a maximum fill level line: place the food item in the pot and fill the pot with water until the food completely covered. Do not fill to the top of the pot – stop no more than 4 inches before you reach the top. Then, remove the food item from the pot and note the level of the water. This becomes your maximum oil fill line.
    • Never allow gas hose to touch any hot surface.
    • Never operate cooker if gas line is clogged or obstructed.
    • Always use a thermometer to keep a constant temperature check.
    • Never allow oil or grease to exceed 250°F.
    • Important - oil will ignite at 550°F to 700°F.
    • When cooking with oil, never place the cooking pot lid on the pot.
    • Always keep tank at least 18" away from cooker while in use.
    • Never store a spare tank near cooker while in use.
    • Do not remove or attach a gas tank while cooker is in use or while cooker is hot.
    • Always keep an operable type BC fire extinguisher within easy reach.
    • Always follow manufacturer's instructions for storage. Consult owner's manual.
    • Always allow cooker, pot and cooking liquid to cool completely before moving or storing.
    • Always turn control valve and cylinder valve to OFF before storing.
    • Cover and store your cooker outdoors in a well-ventilated area secure from children and animals where temperatures will not exceed 125°F.
    • Indoor storage of the cooker is permissible only if tank is disconnected and stored outdoors in a well-ventilated area away from children and animals. Never bring a propane tank indoors.
    • Always follow manufacturer's instructions for maintenance and repair. Consult owner's manual.
    • Inspect cooker, tank and pot before each use for damage or wear.
    • Never operate cooker if parts are damaged, missing or improperly installed.
    • Always disconnect tank before making repairs.
    • Always allow cooker, pot and liquid to cool completely before making repairs.

    For further assistance, please call our Customer Care Center at 1.800.BLU.RINO.

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